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Distraction burglars and bogus callers


Good morning Resident

Here are a few tips to protect your home

  • Bogus workmen will claim they need to enter your home to make urgent repairs or check something. They may also offer to carry out property maintenance, often asking for cash in advance without ever undertaking any work
  • If you need work done at your home, get several written quotes from reputable firms before making a deciding
  • Never feel pressured to allow an unexpected caller access to your home. Call their company from the number in your telephone directory not the one on their business card. And remember, there is no such organisation as the ‘Water Board’
  • Share details of doorstep password schemes with elderly or vulnerable relatives and help them sign up.
  • No matter what – if you are in doubt, do not open the door.
  • Always ask for ID when someone claiming to be a workman wants to enter your property. A number of utility companies, including Severn Trent, also offer a ‘doorstep password’ scheme. You pick a password that you can ask for from anyone who says they work for the company. When a caller arrives, they’ll need to phone their head offices to get your password and verify they are legitimate. 
  • Sign up for the Severn Trent doorstep password scheme – contact your other utility providers by phone to find out what schemes they have. 
  • https://www.stwater.co.uk/my-account/help-with-account/what-is-the-doorstep-password-scheme0/

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    Message Sent By
    Stefanie Sadler
    (West Midlands Police, Engagement & Consultation Officer, Birmingham Partnerships)

    Neighbourhood Alert Cyber Essentials