Dear Resident,

It’s World Mental Health Day. 

Every year we get around 48,000 mental-health related calls for service. 

Sometimes, having uniformed police officers attend an incident where someone is in crisis can make things worse. Paramedics, social workers or community psychiatric nurses who already have a relationship with the person, may be better able to help.

For almost two years, we’ve been working with health professions and service users to make sure that together we deliver the right care for the right person. It’s the right thing to do an also allows our officers to focus on what they’re trained to do - preventing and investigating crime, catching criminals and supporting victims.

We will always attend incidents where there is a risk to life or of serious harm to a person, whether that’s to the person in crisis or other people. But there’s lots of specially trained organisations who are ready to help. 

You can find out more about Right Care, Right Person on our website westmidlands.police.uk/RCRP 

Get Help

Call West Midlands Police on 999 only if a crime is in progress, suspects are nearby or life is in immediate danger.