Hi Resident,

ATM theft is one of the most common acts of theft, resulting in fraud that we find across Wolverhampton and beyond. Below is some advice on ATM, or Whole-in-the-Wall theft:

It’s a good idea to scan the area around ATMs before you use them. Be aware of anyone standing close by and always check the machine to see if it’s been tampered with before you use it.

Tell-tale signs of ATM fraud

Things to look out for are devices attached to the machine – some are more obvious than others. If you do see something suspicious contact the police and the bank.

Remember, if it doesn’t look or feel right then steer clear and, if possible, go inside the bank where it will be safer. And always keep a regular check on your transactions.

Be alert

We know it’s not always easy, but try to be aware of anyone near you when you’re at an ATM. Being aware of your surroundings and not being distracted makes it harder for people to take advantage and less likely that they’ll try to.

Thieves will watch as you key in your PIN or distract you while you’re withdrawing cash. Be vigilant. Cover your PIN and keep an eye on your card at all times. If someone taps you on the shoulder or tries to speak to you, just ignore them.

When you've left the ATM, put your card away immediately.

You should also be careful with contactless cards. You can get a card holder to prevent your card details being inadvertently read.

A final bit of advice, is if you NEED to get cash out - it is both safer and easier if you go directly inside the bank to do this. There are both more CCTV cameras inside, as well as staff to assist you if you need any help. It is also protected more as the likelihood of that machine being tampered with is next-to-nothing.

I hope you have found some of the information above useful. Related information on Street Robbery can be found by clicking here!

Take care,

Kayleigh

Police Community Support Officers,

West Midlands Police